Privacy Policy

1. Information We Collect

Personal details you provide at checkout: name, email, shipping address, phone number. Order information: products purchased, order history. Payment data: handled securely by our payment processors (e.g., Shopify Payments, PayPal). We never see or store your full card number. Technical data: IP address, browser type, device information, and pages visited, collected through cookies and analytics tools.

2. How We Use Your Information

To process and deliver your orders To send order confirmations, shipping updates, and support replies To respond to your questions and handle returns/refunds To improve our store, products, and customer experience To send marketing emails (only if you opt in; unsubscribe anytime) To detect and prevent fraud

3. Cookies

We use cookies to keep your cart working, remember your preferences, and understand how visitors use the store. You can disable cookies in your browser settings, though some features may stop working.

4. Sharing Your Information

We only share data with the services needed to run our store:

Payment processors (to take payments securely) Shipping carriers (name and address only, to deliver your order) Suppliers (shipping details only, so they can dispatch your item) Analytics and email tools (in aggregate or as needed to operate) Legal authorities, if required by law

We never sell your personal information.

5. Data Storage and Security

Your data is stored on secure Shopify servers and protected by industry-standard encryption. No system is 100% secure, but we take reasonable steps to protect your information.

6. Data Retention

We keep order records for as long as required for accounting, tax, and legal purposes. You can ask us to delete other personal data anytime.

7. Your Rights

Depending on your location (e.g., GDPR in the EU/EEA), you can:

Request a copy of your data Ask us to correct or delete your data Object to marketing or certain processing Withdraw consent anytime

To exercise these rights, contact us at support@lyvae.co.

8. Third-Party Links

Our store may contain links to other websites. We're not responsible for their privacy practices.

9. Changes to This Policy

We may update this policy occasionally. Changes will be posted here with a new date.

10. Contact

Questions about this policy? Email support@lyvae.co or use the contact form on our store.